Shipping policy
1. Processing & Shipping Times
- Orders are typically processed within 1-2 business days.
- Shipping times vary depending on location:
- United States: 5-14 business days.
- International: 7-21 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Rates & Methods
- We offer standard and expedited shipping options at checkout.
- Shipping costs is $6.99 within the USA and $7.99 worldwide.
- Free shipping may be available for orders over a certain amount (if applicable).
3. International Shipping
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
- Shipping times may be affected by customs processing delays.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- Tracking updates depend on the shipping carrier and may take some time to reflect accurate information.
5. Lost or Delayed Shipments
- If your order is delayed beyond the estimated timeframe, please contact us at [email protected].
- We are not responsible for shipping delays caused by carrier issues, weather, or customs.
6. Returns Due to Incorrect Address
- If a package is returned due to an incorrect or incomplete address provided by the customer, the customer is responsible for additional shipping costs.
- Please double-check your shipping information before placing an order.
7. Damaged or Missing Items
- If your order arrives damaged or items are missing, please contact us within 7 days of delivery.
- We may require photos of the damaged package for verification and resolution.
8. Contact Us
For any shipping-related inquiries, contact us at: Teesport
[email protected]