Shipping policy

1. Processing & Shipping Times

  • Orders are typically processed within 1-2 business days.
  • Shipping times vary depending on location:
    • United States: 5-14 business days.
    • International: 7-21 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates & Methods

  • We offer standard and expedited shipping options at checkout.
  • Shipping costs is $6.99 within the USA and $7.99 worldwide.
  • Free shipping may be available for orders over a certain amount (if applicable).

3. International Shipping

  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
  • Shipping times may be affected by customs processing delays.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.
  • Tracking updates depend on the shipping carrier and may take some time to reflect accurate information.

5. Lost or Delayed Shipments

  • If your order is delayed beyond the estimated timeframe, please contact us at [email protected].
  • We are not responsible for shipping delays caused by carrier issues, weather, or customs.

6. Returns Due to Incorrect Address

  • If a package is returned due to an incorrect or incomplete address provided by the customer, the customer is responsible for additional shipping costs.
  • Please double-check your shipping information before placing an order.

7. Damaged or Missing Items

  • If your order arrives damaged or items are missing, please contact us within 7 days of delivery.
  • We may require photos of the damaged package for verification and resolution.

8. Contact Us

For any shipping-related inquiries, contact us at: Teesport
[email protected]